 Ordering Information
How to order:
Ordering by telephone...
To place an order by telephone, simply phone our order-line on 01159567820, 7 days a week.
To help us with your order please have the following information at hand: product details, sizes etc, credit card details, full postal address including postcode and a contact telephone number.
Ordering by fax...
To place an order by fax please send product details, sizes etc, credit card details, full postal address including postcode and a contact telephone number to 01159680484.
Secure Online Shopping
You will find ordering on our site very easy, safe and secure. just click on the items you wish to add to your cart, and when you are ready click on check out at the top of the page and follow the instructions.
As soon as we receive your order we will contact you by telephone to confirm delivery costs and a delivery date.
For late or damaged deliveries please phone us on Tel 01159567820
Returns Policy
Should you need to return an item please contact us first, we will not accept delivery of returns without prior arrangement.
Any faulty goods MUST be returned to us within 7 days for technical inspection, which may be at our store or the manufacturer, prior to a replacement item being despatched.Goods returned will be at your expense and returned parcels are your responsibilty until safely recieved by us.
Please note any unwanted goods are to be returned to us within 14 days and must be in their original condition and packaging.
Any items recieved damaged should not be signed for and returned immediately to the delivery person.
Any items opened after delivery that are found to be damaged, faulty or incomplete must be notified to us within 24 hours of receipt.
Delivery
Orders over £50.00 are delivered free of charge (with exceptions of some products)
Orders under £50.00 as soon as we recieve your order we will contact you with the delivery charge which will be kept to a minimum.
Products will be normally delivered within 3-7 days excluding saturday,sunday and bank holidays.
Any questions about the above please feel free to contact us on Tel 01159567820.
**PLEASE NOTE THE FREE SHIPPING IS ONLY AVAILABLE IN THE MAINLAND UNITED KINGDOM. ALL OVERSEAS ORDERS PLEASE CONTACT US BEFORE PLACING ORDERS TO CALCULATE SHIPPING COSTS
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